Exchange and Return Policy:

If you are not satisfied with your purchase for any reason, you may return it for an exchange, refund or store credit, less any actual shipping and handling charges. Please call or email for your return authorization. All such requests should be postmarked within seven (7) days of receiving your order (see exceptions below). The original shipping is not refundable. If you wish to exchange you will be charged the actual shipping on your exchanged items.

In order to receive an exchange, store credit or refund, all returned items must be in their original packaging, in unworn, brand new condition with tags attached. Please wear a thin slip or camisole when trying on your new corset. You may exchange your corset due to sizing errors once per corset order as long as you pay the shipping. We will not accept returns or exchanges on worn items. Please read the directions carefully on how to put on and remove your new corset. If you damage it you can not return it for a refund, store credit or exchange.

Exceptions: Exchanges and store credits or refunds will not be issued on the following;

1. Custom designed corsetry or other merchandise that has been ordered to your sizing and fabric specifications. All custom orders have a 4-6 week wait time and can not be canceled after the initial order has been placed with the manufacturer. Custom orders require payment in full when the order is placed. Additional charges may apply. We cannot be held responsible for inaccurate measurements submitted by the customer so please measure carefully.

2. Panties, undergarments, sleeves and hosiery are not returnable due to the nature of the items.

3. Garments that we think have been subjected to abnormal abuse or wear, or altered in any way by the customer.

Exchange or Return:
In order to exchange your item or receive a store credit, simply contact us within seven (7) days of receiving your order to request a Return Authorization number. Packages returned without prior authorization will not be accepted. In some instances you may incur a 20% restocking fee and a store credit of the balance. You will be notified via email when your package has been delivered and your store credit or refund has been issued or your exchange has been shipped.

Changes or Cancellations: In most instances your order will be shipped out immediately when placed but should you need to make a change to your order, please notify us as soon as possible. We will be happy to help with a change or cancellation if your item or items have not been shipped.

Shipping and Handling Charges:US Rates are as follows: Enjoy Free Shipping on your initial order to USA. International shipping rates: up to 249.99=$29.50, $250 and up=$39.50. Any duty on packages are the customers responsibility. We will ship USPS Priority Insured as soon as order has been placed and we have received notice of payment. All packages are shipped discreetly. You will be notified via email of your delivery confirmation number when your package has been shipped. For exchange shipping rates, please see exchange shipping.